Due to the digital nature of my products, I do not accept returns, refunds, or exchanges.
However, I will consider granting a refund that meets certain internal criteria (i.e. duplicate order), and will grant refunds at my reasonable discretion. Nothing herein grants an obligation by Fire Spark Studio to issue a refund, but if you’re experiencing a problem with your files, please contact me.
Please read each product description carefully before purchasing.
For example, you will not receive a refund if you purchase a product meant to be used in Photoshop, but you do not have the appropriate software.
If you have any questions, concerns, or problems with your order, please contact me! I’d be happy to answer any questions you have about a product.